Refund Policy

We want you to be completely satisfied with your purchase. If you are not satisfied with your order, you have the right to return it within 14 days of receiving the product in accordance with European consumer protection laws.

To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging.

To start a return, please contact us at: gentlemenx.store@gmail.com

Once we receive and inspect the returned item, we will notify you about the approval or rejection of your refund.

If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within a reasonable number of days.

Please note that shipping costs are non-refundable unless the item arrived damaged or defective.

Customers are responsible for return shipping costs unless the product is defective or damaged.

If your product arrives damaged, please contact us immediately with photos of the product and packaging.

Questions about refunds can be sent to: gentlemenx.store@gmail.com